Quality Assurance from the Moving Specialists
Beltmann Relocation Group consistently delivers quality assurance through our pledge for high-level customer service.
With a commitment to provide quality assurance and to meet and exceed the expectations of our clients, Beltmann implemented a companywide pledge to “Be the Customer.” We owe our sustained success over the years to our customers, and we’re constantly working to improve our service standards.
“Be The Customer” is designed to encourage communication and cooperation between clients and movers, coordinators, and company representatives. Each new employee who joins Beltmann Relocation Group is expected to honor the pledge and provide customers with dedicated, unwavering service. In addition, each one of our drivers and crew leaders is expected to deliver a pledge to customers on-site, before the move commences.
By undertaking this pledge, the staff at Beltmann Relocation Group hopes to earn your trust. We want to be the moving company you turn to when you need to plan and execute a large move. To speak with a representative, contact us today!
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I've learned not to expect contractors to show up on time, so, what a surprise when everyone involved in our move showed up when they said they would. From the sales person, to the packers, to the loading crew, to the unloading / delivery group, all arrived as planned. Our "home" was packed, shipped, put in storage and finally delivered with the most professional care. We are so very pleased with the service from Beltmann NorthAmerican that we highly recommend them to anyone planning an interstate move.
My experience was a very positive one. The movers a husband and wife team were awesome. Polite and efficient. The salesperson i spoke to initially was a very professional, friendly and well informed for any questions that might arise. My pickup was exactly on time and the final delivery was a real treat as it was 2 days early due to a cancellation. They (John and Ann) called to ask if i would like to have an earlier delivery and of course i was more than thrilled. Again they arrived on time, put things where i pointed and in a short time were finished. I would give North American a 5 star rating which is the best and would definitely use them again if the need arose. The entire move was more pleasant than i could have ever expected.
The staff there was very polite and helpful. I actually knew one of the guys personally.
The entire experience was easy and they made us feel comfortable in knowing they would take care of our belongings. Our survey was basically like a FaceTime call and if was very thorough. When they arrived to pack they were sure to lay down the appropriate materials to protect our flooring. Pack and loading day we’re both around 6 hours as an average and we felt that was pretty quick. Lastly I was pleasantly surprised when I got a call that our things would arrive earlier than scheduled. �
Moving out of state is beyond stressful. However, our experience with Beltmann was not stressful at all. When the salesman came to provide the estimate, he was transparent and gauged the contents of our home perfectly. The driver/truck owner/lead mover was beyond capable and respectful. Our items were loaded up on Friday and arrived at our new place the following Monday. Couldn't have asked for anything more!
Dave and his crew were amazing! Greg and Martin who were with him for both the packing and unpacking went above and beyond our expectations as well! The extra local crews were awesome too! If and when we ever move, we would definitely use your company plus recommend you to all of our friends!
Friendly representative bent over backwards to address my delivery date concerns. No other mover I contacted was able to work within my delivery window. I could not be happier and would highly recommend Beltmann. Thank you for the hiccup-free move. A+ from pickup to delivery.
Beltran did a great job with my move. Everything got to me on time with nothing broke and nothing missing. Very professional and paid what was contracted for. I would use them again. Thanks Linda Rusk
We had a great experience with our move from Illinois to North Carolina. The estimate was done carefully. The price was competitive. The coordinator stayed in touch so we were always aware of next steps. We appreciated being able to get gently used boxes from the warehouse. Last, but not least, our driver and his crew were very professional and easy to work with on both ends of the move. We would not hesitate to use Beltmann Group again based on this experience.
excellent service. very helpful. handled changes very kindly. Delivery was great. all pieces made it
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