The Beltmann Group is the oldest and largest agent group for North American Van Lines. Our Corporate headquarters is located in the Minneapolis metro area and has been an active member of the community for almost 50 years. With roots that go back to the 1920’s, Beltmann has been growing ever since by keeping our customers and adding new ones. Under the Battina family ownership since 1959, our company has flourished from one to thirteen locations through the hard work of passionate employees, strong and ethical leadership and the industry’s latest technological advancements. The Battina Family purchased the Beltmann Group in 1959, and today the Beltmann name is considered a premiere mover in the industry. With 13 branch locations nationwide, Beltmann Group is North American Van Lines largest hauling and booking agent, with a fleet of more than 700 specialized moving vans, tractors, trailers, and straight trucks. With nearly fifty years of consistent ownership and consistent profitability, we have the ability to keep the commitments we make today for years to come. Beltmann is a true industry leader and there are few, if any, companies that can match our combination of resources, commitment, integrity, self-hauling capacity, customer focus, technology and strategic key locations. We look forward to the coming decades of satisfying our customers, continual quality improvements and technology advancements.
Mission, Vision, Value Statements and Service Pledge -
Beltmann Group’s corporate philosophy is based on conducting our daily business practices based on our Vision, Mission and Value statements.
VISION STATEMENT: To be a superior Household Goods, Logistics, and Commercial Relocation Company.
MISSION STATEMENT: The Beltmann Group provides household goods, logistics, and commercial relocation solution for families and corporations worldwide. Our motivated people and committed leaders exceed customer expectations through continuous quality improvements and innovation, while ensuring superior growth and profitability.
VALUE STATEMENTS:
- We view safety as our #1 responsibility to our employees, associates, customers and the public.
- We conduct ourselves with integrity, honesty and ethics in all that we do.
- We value our employees and associates and treat them fairly.
- We value our employees and associates who make decisions in the interest of our customers.
- We value and reward high performers.
- We value long-term partnerships with our customers.
- We value those who lead by example.
- We value those who keep the commitments they make to customers and associates.
SERVICE PLEDGE
“Our goal is to be the most customer focused company in the moving industry. We pledge to “Be the Customer” by striving to understand your expectations and meeting them consistently. ”
The Beltmann Group understands how important customer satisfaction is to our continued success. In an effort to constantly strive to not only meet, but exceed our overall customer service standards, we embarked on our companywide quest to create a “Be The Customer” pledge. Our “Be The Customer” pledge is derived from core questions that will determine how both our internal and external customers expect to be serviced and communicated with throughout their Beltmann experience. Each new employee that joins the Beltmann family is expected to honor the pledge and provide our customers with unprecedented levels of service. In addition, every one of our drivers and crew leaders is expected to deliver a pledge to our customers on site, at origin, before their move commences. By undertaking a pledge of customer satisfaction we hope to not only promote, but enhance what differentiates us from any other mover. It is our pledge to our customers that will truly make your experience moving.
