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Corporate Relocation - Employee Moving
Corporate relocation is a core part of our business. We understand that you must deliver value to your shareholders and retain key talent. We offer comprehensive and cost-effective corporate employee relocation solutions tailored to meet the needs of your organization and your employees.
Our structure is unique:
- centralized customer care center
- dedicated account management team
- centralized accounting
- centralized planning and dispatch
This structure is designed to provide superior service to national account household goods customers. We employ the industry's finest customer service counselors and highly skilled drivers and crews to ensure your employees receive the optimum level of service and quality they deserve. We also offer an exclusive Executive Relocation Service for top-tier corporate executives.
Our service is a reflection on your business. We are dedicated to your continued success.
Employee Relocation - Customer Service
Our national account customers are important to us. To better serve their needs, we developed our National Customer Care Center (NCCC), which delivers unparalleled service throughout the course of the move.
NCCC focuses on the needs of our national account customers and their individual transferees, managing each move in accordance with their policies while providing useful and current information.
NCCC is located in Addison, Illinois and acts as an extension of your relocation department. NCCC combined with our move management process, ProMoveTM , allows us to provide every transferee with the best service in the industry.
Employee Relocation - Hauling Capabilities
Beltmann Relocation Group Transportation Systems (BTS) is one of the largest hauling fleets in the industry. We employ more than 250 drivers, including our pack and load fleet. By using our own people and trucks, we bring control, accountability, cost-savings and flexibility to the entire relocation process.
Our centralized planning and dispatch group works closely with NCCC to develop operational solutions that meet individual customer needs, and ensure that moves are handled primarily by Beltmann Relocation Group personnel, regardless of where in the country they are occurring.
Corporate Relocation - Commitment to Quality
Our quality is monitored daily and reported weekly, and results are shared with our customers regularly. Our web-based quality measurement system - Quality Index - rates and ranks all of our service providers in the areas of packing, hauling and customer service. Reports are available for our corporate customers to view the quality of service that we are providing to their transferees at any time.
Corporate Relocation - Shipment Tracking
Satellite Tracking 24 Hours a Day
WorldTrac® is North American's exclusive satellite tracking and communication link between van operators, agents and corporate employees. This system enables us to communicate in real time regardless of location and avoids potential problems from cell zones. WorldTrac® advantages include:
- Shipment tracking within 1,000 feet for you and your employee
- Full utilization of our driver capacity
- Real-time satellite communication between the driver, Beltmann Relocation Group and North American Van Lines
Corporate Relocation - Controlling Costs 10-12%
In today's market place, we understand that organizations are seeking ways to reduce expenses and document these savings. As third-party relocation companies manage the costs surrounding home sales and purchases, Beltmann Relocation Group provides a program that manages the areas that transportation related expenses, which third-party companies do not.
Our Total Cost SolutionSM program is designed to reduce your organization's transportation expenses by as much as 10-12%, while delivering a service mechanism that is unmatched in the industry. The savings are generated by new relocation methods and services that are more efficient for you and your employees yet still ensure a high-quality standard.
Your cost savings are quantified in report that we deliver monthly, quarterly or bi-annually, allowing you to share these documented savings with individuals in your organization. While other companies may offer overall savings, no one manages it, quantifies it and reports on it like we do.
For more information on how you can reduce your corporate relocation costs by 10-12%, contact us today. For an employee relocation quote, call 1-866-542-0868 or use the Quick Quote form at the top of the page.
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