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Testimonials from Our Customers
I’m sure you’ll hear from my wife Jenene at some point but I just wanted to pass along our praises. We have moved a few times across the country and dealt with a number of movers. Your staff was by far the most professional, customer focused, and pleasant to work with!
Both the packing crew and the moving crew were great. Let me point out a few highlights:
When your packers came to our Condo I happened to be taking out trash from our clean up, they immediately jumped in, took the trash from me and carried it all to our dumpsters, they did not have to do that but they seemed tuned into the little things that make a big difference. Each person shook my hand and introduced themselves, they were extremely fast, polite, and helpful. They really made the packing experience a positive one instead of an exhausting and frustrating one with other movers!
Your moving crew was just as great, fast, polite, professional, and helpful. Going the extra mile in every way and leaving our Condo in great shape making it easier for us to clean and vacate. When the crew went to our storage unit they ran into some problems which really let them shine. First the amazing talents of your driver; most drivers cannot get back into our storage unit, the one who moved us in (United) did not even try and had his crew walk everything in to avoid a tight maneuver, the manager at the storage unit indicated most drivers don’t even try to pull in because it’s so hard and park across the street and walk everything over. Not your guy, his crew all jumped out and guided him right up to our unit - the storage staff was amazed!
There was lots of water and mold damage to our stored items due to a leaking roof and walls, it was a surprise to us all and instead of complaining your crew dealt with it, helped us make decisions, and were sympathetic to our loss. They made it less painful to see most of our belongings destroyed and helped us sift through what looked salvageable while keeping us on track. Again they were awesome!
Yes this is a bit long but I know people often don’t take the time to praise a job well done. We truly appreciated your well trained and very helpful staff and will recommend you to anyone we know who is moving in the future.
Andrew, the original driver on my move, was awesome. He was professional, courteous, helpful, knowledgeable, and just a great guy. He did everything possible to make sure I was satisfied and my move experience exceeded my expectations which it did. I have moved with a relocation company in the past and this experience was 200% better and they even did a good job. I had an issue with the car transport coming to get my car in a timely manner. Andrew overheard my concerns, knew I was dealing with a time constraint, and he took action. He made a phone call and the car transport company was on the phone with me in minutes. That is what I call exceptional service. Also, Andrew was unable to complete my move due to a family matter which I completely understand. The other employee handled the delivery equally as well but Andrew still called me afterwards to make sure I was satisfied. That blew me away. If I could hire Andrew, I wouldn't hesitate. You have an asset on your hands. Please tell Andrew I said HI and if I ever move again, I will specifically request Beltmann and Andrew handle everything.
I wanted to inform you that my move went great. Frank was professional, courteous, and reliable.
Thank you so much for accommodating my schedule.
Hello Randy. We have talked to several moving firms and I am happy to tell you that we think Beltmann offers the best overall package for our move to Allentown, PA. I might add that you, Randy, had a major positive impact on that decision! Your enthusiasm and obvious knowledge and experience were reassuring.
We look forward to hearing from you soon as part of what we trust will be a great moving experience.
I recently moved from Florida to Texas as I needed to be with family in the hopes to get a kidney transplant. North American Moving Services was able to make that transition an easy one for me. From the people in the office to the drivers and movers involved they let me know that I had nothing to worry about. This company employs professional workers who are courteous, helpful and very respectful of one's belongings. I am forever grateful for the kindness they showed me as I go through this most difficult time in my life. I firmly recommend North American for all your moving needs. Bless you!
Steven D. F
Dear Kathy and Ruth,
We could not have been happier with the wonderful support you provided to us during our move from Cambridge, Massachusetts, to St. Louis Park, Minnesota. Despite the glitch of the No Parking Sign dates on the sign in front of our Cambridge apartment, we were able to find a spot for the Sterling moving truck and proceed with the move.
So you get five stars from us for a terrific job. Moving is incredibly stressful at any time of life, but it is particularly so when a retired couple is moving from one part of the country to another. Having such wonderful people supporting us in the process makes a world of difference!
Thank you to Ruth, especially, for taking all my calls and answering all my questions. We have unpacked all the boxes and have had only two casseroles broken. Packed by Owner, so you have not a concern here. And quite honestly, there is so much STUFF here that I am glad not to have to find a place for them!
Thank you, thank you for everything.
The moved went smooth. One of the best moves I have made. They were perfect and on time. I could not ask for a better team for moving. Thanks for all your help.
The move went wonderfully! We were so pleased from the original estimate to the last box unloaded! Everyone was so professional and helpful! This was our first move with a moving company and our expectations were exceeded! Thank you for helping to make a stressful, anxious time more bearable! We have unpacked and broken down the boxes and would love to have someone come pick up all the boxes. Thank you again!
The move went wonderfully, everything arrived on time and intact. The movers were great, they were very professional, organized and courteous. I thank you all very much for a seamless move, it made the rigors of moving much easier to handle. Additionally, I thank you personally for all the boxes and the bars for the wardrobe boxes, it was a great help, you guys are the best!
Good morning Ian and Michelle! I wanted to let you know that John and I have made it to Indiana and are starting to get settled in. Last week was such a long week with all the moving that was going on. Monday started our week with the packing of our house. It was amazing how fast those guys were able to pack our entire life into cardboard boxes. Michelle called a few times on Monday and Tuesday to make sure everything was going ok; definitely made me feel reassured that there were so many people that care about the quality of work being performed! Tuesday was the loading of the truck It was such a quick process, I hardly even knew what was going on! Then Friday was the delivery of our belongings. What an amazing job Travis and his crew did the entire week. We could not have asked for a better group of guys. Every person on the crew was incredibly kind and professional. Now that the unpacking has begun, I see what Ian warned me about with all the paper! They certainly did not hold back on using paper. The funniest thing I found was a handful of coins that must have been on the floor that got wrapped up and put in a box!
I would not ever hesitate for a second if someone asked me for a recommendation for a moving company. I am more than pleased with the entire process; from the first time Ian stepped into my home, to the delivery of our belongings at our new home in Indiana.
After our many moves and several unfortunate experiences in those moves over the past 20 years you and your team at North American Beltmann made this a great and wonderful experience for us.
Everything you said you would do you and your company did with class and professionalism. Everything from providing packing boxes to the move in itself was extremely well done.
You came as promised to wrap the glass tops on several pieces of furniture to protect them from breaking. Well done! as the attached pictures will show, they all arrived in the same condition as they were before your wrapping.
The driver, Steve and his helpers were true professionals from loading to unloading.
Your estimate of the amount of space needed for our stuff was right on target due to both your estimate of needed space and great packing by the drive team. Due to a large military family load already on the truck, not an inch of space was left when the doors closed.
We had used each of the other companies for other moves over the years. Ian did not have the lowest price in our 4 estimates from national movers but he certainly provided the most professional service we have had in all of our moves.
Ron & Diane G
The service we received from you and everyone else at North American was Excellent.
You were knowledgable and professional. Accurate too. You estimated 6136 pounds and it came in at 6060 (I assume we'll get a check for that small difference).
The driver (Justin) was great and kept us informed the whole time. The only snafu was that the apt leasing agent told us that the moving van could get into the apt complex.
Rich & Merle.
It went very smoothly. Everybody was there when they said they would be and very professional. Took great care of our items and delivered them safely. If we ever move again, North American will get our business. We have recommended North American to others already.
Move went great. Robinson and Carlos were wonderful. Very personable and courteous. Nothing damaged and everything arrived the way it left. They came a day earlier too, which was nice. Thanks again for all your help and for the boxes.
Just wanted to write you a quick note to thank you again for all your help with my move! It was a complicated affair, with the inclusion of deliveries to my brother and cousin, both in Utah though at separate deliveries. All of my things arrived safely- not a thing broken! The driver, Matt, called me a couple of days before he delivered to make sure the scheduling worked for me- then he and I were in close contact via text and phone messages until he arrived- making sure he could find our place without trouble, and in a timely manner. When he arrived, he had been expecting another helper- who never showed up. Matt unloaded everything himself, and was so courteous- he made sure the front door closed b/w each entrance to make sure none of our cats got out. Then, he would stand for a moment and ask, “where does this go?”- carefully placing everything exactly where it was meant to go- even upstairs! He also asked me to open two of the boxes, that looked a bit crunched on the top, while he was there, to make sure nothing had broken inside. His pleasant manner and care with every item should really be commended- it’s very rare to see such dedication and personal service and outright care from any kind of employee!
This was my 4th cross-country move (whole house and partial loads included) with North American van Lines. I have been so thoroughly impressed with them each and every time I’ve used them- the same courteousness from drivers, the same level of personal attention and the same care for every item- every time! I always recommend North American and would never move with anyone else- I trust the company implicitly and have had such positive experiences every time I’ve used them.
Thanks again, for your level of care and personal attention- you made this very emotional process go smoothly and easily- which is MUCH appreciated!
3/10/2013Dawn - You have offered us a competitive rate, you were very well prepared and professional during your site visit, and my wife felt that you really stand behind your company and you had a very positive attitude and wanted to work with us.
We did receive some moving quotes that had a lower price point, but price is not the only consideration. Your presentation and your timely follow up with the quote are other factors that made our choice easy to go with you.
The moving team far exceeded our expectations.
Eduardo was very professional and pleasant to work with. He delivered all of our belongings in a safe and timely manner.
Rob Wolfe and Kim Sizemore also performed excellently in their roles.
We'd recommend this moving service to anyone and would ask for their help again with any future moves without hesitation.
Thank you so much to all involved! This was far and away the best moving experience we've ever had!
Andy and Nicole L
Kim, I've moved 13 times over the years and this was my best move. Your people were excellent with the care they took and they were just nice to be around. I had to get 2 storage units and they arranged it so I had what was needed up front and they used the space better than I could have. As you know, you spent at least 10 hours total with them so that says a lot! Please let them know they were appreciated.
To Beltmann Relocation Group
Our move from Surprise AZ to Fort Collins Co. Was fantastic. The driver, Kelso was consider and responsible. He manage his crew with a firm hand and a nice appropriate humor.
The three members introduced themselves and I think their names were Carlos, Gilbert, and a young guy who did a great job of space management. At Fort Collins Kelso was on time and his crew was equally as good. I do not recall their names, but they were courteous and very capable.
I would use North American in a heartbeat. Thank you also for Rob Wolf estimate of our possessions.
Raejean and Keith B
I wanted to let you know how much I appreciated you and your team at Beltmann Group for assisting in my move from Globe to Gilbert, AZ, this week. Everyone I had contact with was very professional and helpful. Your customer service went above and beyond my expectations.
Special thanks to yourself, Rob Wolf, Mark and Jeff in dispatch and the guys who moved my belongings, Steve, Lupe, Joe and Chewy.
Hello To All,
I just wanted to let everyone know that the large move we had on Saturday 10/6/2012 of Ms. Jones load going from Scottsdale to Solvang went great! Please pass it on to Russ and William and their crews. I appreciated all they did that day for Ms. Jones and Mrs. Lewis (the 2nd move of the day).
AGAIN ---- THANK YOU TO ALL OF THEM FROM ME!!!! Great coordination on their part as well as everyone at Beltmann for all they do for Moving You Simply. I appreciate everyone's patience with me and understanding all I do for the client to make it a smooth transition for them for both of our companies.
Please pass this email along to Maddy and Dan; as I do not have their email addresses.
My name is Billy O. and I work for Goodyear Tire and Rubber Co... I have worked for Goodyear for over 23 years and have moved now 7 times. I would like for you to know that the team that moved us from Buffalo NY to Greensboro North Carolina were the "Best" my wife and I have experienced bar none. Was everything perfect? No, but by far... they made it right even if they had nothing to do with it. Making things right when you had nothing to do with it creates value and this team did just that through out the whole process.
Jeff and Betty best drivers we have ever had..... Nino and crew best packers and unpackers we have ever had.....
- Pleasant Personalities
- Protectors of Movers Property
- Worked with a Sense of Urgency
- Genuinely Cared
- Trust Worthy
- Committed to Doing a Good job
- Same Packing and Unloading Crew
I am writing to make you aware of the excellent service that I had from one of your drivers. Humberto was my driver for North American Van Lines, and drove my belongings form Lewis Center, Ohio to Casper, Wyoming. He was very pleasant and hard working, and made sure that everything was loaded and unloaded from the truck very carefully. He delivered my belongings on the day that he said he would. If it was possible to request drivers, I would recommend him to everyone I know who is moving. He worked very hard on loading and delivery days. He deserves extra recognition and bonuses for his strong work ethic and pleasant attitude.
My relo was pretty straight forward, minimal household goods and one vehicle. I was absolutely impressed with the friendly, thorough customer service from Anna May and Sam Brown. All arrangements were taken care of, my goods and truck were picked up exactly as planned. Everything arrived exactly as planned. The rental cars and airline arrangements were almost flawless (the movie on the airplane was pretty bad). Probably not your fault...truly was a first class experience. Thank you very much. Made my move an enjoyable experience.
Just wanted to take a moment to thank you and your staff for the successful move at Holiday Park School on May 25 and 26, 2012. Your staff provided excellent service and remained "on task" at all times. They were organized and worked well with the school staff.
It was a bonus to the District you were able to complete the task by the end of the day on Saturday, May 26, 2012. I know extra effort was given to make this happen.
Once again I appreciate the efforts of you and your staff for our most successful relocation yet!
Our family has moved a number of times all over the country with Beltmann. In 1988 we moved from Rochester, MI to Sarasota, Florida and recently we moved to Carefree, AZ from Sarasota, FL and my daughter just moved from Phoenix back to Chicago. All of our moves with Beltmann have been great. I even remember as a little kid in the 60's getting a North American Van Line truck when we moved to California! How fun was that!
This last move from Phoenix to Chicago with Mike Sherman and his gang was really great. Getting that big 75 foot rig into the City of Chicago is no easy feat and Mike did a fantastic job, his crew were all just so nice and professional.
I can't say enough good things about North American Van Lines or Mike Sherman and his crew.
Just wanted to let you know we're another very satisfied customer and have been for years and years.
Dear Beltmann Management Team
I wanted to let you know about an experience I recently had with Dawn in the Orlando office. I was working with Sealy to get a bed delivered to me. My timeline was very tight and I had a lot of concerns. Before I even placed the order, Dawn was giving me instructions and guidance. Sealy ended up dropping the ball but Dawn was with me the entire way. She followed up regularly and even called Sealy for me. I have to tell you that I work with some of the BEST Customer Services professionals in the industry and Dawn is definitely in that crowd. You are very lucky to have an employee as passionate and caring as Dawn. THANKS!
- Marc, Walt Disney World Entertainment
I'm sorry it's taken me so long to write this letter. I wanted to thank you and your company so much for the great service we received on our move from Kansas City to Phoenix Arizona. Everything from start to finish was first rate. In this day and age it's hard to find companies who handle themselves in such a professional way. Thanks so much!
- Sincerely, Lana
Beltmann Relocation Group Management
I wanted to write a quick and simple note letting you know how thankful I am for such a wonderful and stress free move. I have had the pleasure working with Jennifer Smith, Kathy Harding, Ben Stone, and his crew; Dave, John, Mike, Robbie, and Tyler.
Jennifer did a wonderful job explaining your service offerings as well as giving me the confidence that her team would be servicing me through the move. Being in constant communication with Kathy was such a relief. She always kept me informed and made sure I understood every step of the way. Kathy followed up with me on several occasions since the move; she is spectacular. Ben Stone is a true character. He and his crew work hard and efficient. I have yet to find anything ruined or broken. They packed, delivered, and unloaded all of my belongings in great condition. All of the workers were friendly, polite, and wonderful people to spend several days with. I have the utmost confidence and respect for all of those involved in our move.
This was our families first corporate move but I can assure you it won't be our last...more importantly we will definitely be calling this crew again!
- Thanks for everything, Lauren
This is to advise you of the terrific experience we had with Brian Crusan, Beltmann Relocation Group Driver, in our recent pack & load of our household goods last week. Brian's attention to detail, quality control processes, ability to communicate and lead his team through the process was impressive. He is truly a "professional" keeping us at ease through the (3) day experience.
It is a defining moment when virtually all of your worldly possessions leave in a vehicle with their care at the hands of one individual. Brian earned our trust and confidence, making us comfortable our things are in very goods hands. Brian and his team exceeded our expectations and were highly responsive to any of our requests. It is important to note this is our 10th relocation/move and our experience in this first leg ranks this as number #1. Please pass on my compliments to Brian.
- Best regards, Steve & Sally
Thanks for reaching out. Derek and his team were INCREDIBLE! Truly top notch service and a great and friendly team. I cannot say enough about how much they helped us through the process. Derek is a thorough professional and a great manager of his team. He also is an excellent communicator at every stage.
We have moved more often than I have liked, and this was the most complex move we've ever done...even more so than our move from California, so I give complete credit to Derek for taking care of us and keeping us sane and happy!
I would happily be a reference for Derek if you would ever need someone to speak to another client.
- All the best, Margaret
I am so sorry not to have returned your call! It's been so hectic. Ruben was fantastic and I do not have any claims. They did a super job and all of you have been so great to deal with I can't thank you enough.
- thanks again, Shannon
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