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Graeme Riser
Graeme.riser@beltmann.com
Office (866) 536-1130
International Sales Representative
United Nations

Customer Reviews

The relocation by Beltmann was exceptionally smooth under very difficult circumstances. Every aspect of the move was completed in the most professional, high quality, conscientious, and respectful manner. To coordinate the relocation, I spoke to ...

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Careers & Employment

Beltmann Relocation Group offers exciting career opportunities to talented, self-motivated individuals who are seeking positions with a thriving company that has a history of financial stability and growth.

Beltmann Relocation Group is committed to employee health and well being, which is supported by a generous benefits program. Please review our career opportunities to learn more about the positions available in a variety of locations across the country.

If you're interested in learning more about our career opportunities email us at careers@beltmann.com


Move Acceptance Coordinator

Beltman Relocation Group is seeking to fill a Move Acceptance Coordinator role. This role focuses primarily on qualifying new national account move order for acceptance. The Move Acceptance Coordinator works through the steps of determining whether or not Beltmann Relocation Group can successfully accommodate new corporate moves by reviewing shipment particulars such as origin and destination location, shipment estimated weight, date requests, and mileage. The Move Acceptance Coordinator is responsible for receiving, accepting, and distributing national account moves within the Beltmann National Customer Care Center. The Move Acceptance Coordinator communicates directly with Beltmann corporate clients, Beltmann Partner, Beltmann agents and North American Van Lines agents. The Move Acceptance Coordinator also assists as needed with tracking, tracing and detailing operational information on containerized shipment.  

Corporate Relocation Coordinator

Description: Beltmann Relocation Group, North American Van Lines' largest moving and storage agent, is seeking to fill the position of Corporate Relocation Coordinator in our Addison, IL Customer Care Center. This position serves as the primary contact for relocating employees and Beltmann's national account clients. Relocation Coordinators are responsible for: developing and coordinating the household goods move plan, gathering critical move-related information from customers and clients, managing information in various systems, providing updates to all involved in the move process, and ensuring that customers are pleased with Beltmann's service at each stage of the move process.

Required Skills:

  • Potential candidates must be highly motivated and possess excellent communication skills in both e-mail and phone communication.
  • Caring for the needs of the customer is critical.
  • The ability to remain organized, follow through on tasks, and apply critical-thinking skills to gain desired outcomes is necessary.
  • Detail orientation, a professional demeanor, and the ability to effectively work in a fast paced, high volume team environment is a must.
  • Candidates must also be proficient with Microsoft Office Suite.

Work hours are Monday – Friday with occasional Saturday's. Schedules will flex within the Customer Care Center hours of 7 a.m. to 7 p.m. CST. Bachelor's degree is preferred however related, customer-facing experience in the transportation industry or other strong qualities will be considered.

Owner Operators Wanted!

Quality contractors seeking an excellent opportunity to grow with the top booking and hauling agent for North American Van Lines are invited to contact us via e-mail.

Customer Service Representative

Description: Beltmann Relocation Group, North American Van Lines' largest moving and storage agent, is seeking to fill the position of Customer Service Representative in our Newark, NJ office.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Gathers information from customers by phone or email and provides information on relocation services; registers orders for moving, packing, third party services, and/or change in service requests.
  • Provides sales support for 1-3 household goods moving sales reps including but not limited to; order registration, account/customer support, rate quoting, problem resolution, etc.
  • Maintain up to date knowledge of rate agreements, tariffs, credit approval and insurance requests.
  • Collects and examines all pertinent information from sales and/or customer and completes contract forms, determine charges for service requested, and handles special requirements; maintain current account profile list with appropriate rates and special instructions that apply to the account/customer.
  • Monitors shipments for driver assignment, destination services, arbitration of delay compensation, and claim follow-up; communicates any shipment changes to dispatch and driver.
  • Follows up with customers to inform on moving status and to ensure customer satisfaction.
  • Assist with complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Assist with appointment setting and other sales support functions.

Required Skills:

  • Good verbal communication skills
  • Positive attitude
  • Attention to detail
  • People oriented
  • Problem analysis – Problem solving
  • Analytical thinking
  • Organizational skills
  • Adaptability – Ability to work under pressure
  • Initiator
  • Computer skills

Relocation Sales Consultant

About the Job:

A leading agent of North American Van Lines is currently seeking a self-motivated Sales Representative to cover the suburban area of Chicago. This person will be responsible for and have the opportunity to develop local, interstate and international residential moving, office moving and corporate relocation business. To maximize income opportunities, the Sales Representative must be willing to work in a manner which meets the expectations and demands of today's customers and a competitive marketplace.

Desired Skills and Experience:

Experienced sales professionals should apply.

Job Qualifications:

  • Ability to work independently
  • Ability and willingness to be compensated primarily through sales commissions
  • Solid understanding of the sales process and a passion for sales and business development
  • Ability to understand or quickly learn industry contracts, tariffs, pricing systems/strategies and current market trends
  • Outstanding interpersonal skills
  • Strong negotiation and closing skills
  • Strong written and oral communication skills
  • Ability and willingness to work outside of normal business hours to maximize sales opportunities and customer demands
  • Valid Driver's License and reliable transportation required - car allowance provided
  • Ability to respond to and manage customer resistance and conflict
  • Strong customer service background and sales record preferred
  • Must be able to utilize a computer and technology to maximize efficiency and productivity in sales process
  • Knowledge of the moving industry and/or office relocation process is preferred, but not required for a candidate with proven success and experienced in sales and/or in-home estimating
  • Must have High School Diploma; some college or trade school preferred
  • Drug test and background check will be required as a condition of employment and random drug tests occur during tenure of employment

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